Quality Lead Software & System Design (Toronto)

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Toronto, Ontario, Canada (Hybrid) The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines: Engineering Quality Lead Industry & Supply Chain Quality Lead Services Quality Lead Key Accountabilities Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence: Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it is able to meet its Quality commitments, and provides problem-solving support where necessary Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline-specific processes and integrate them into bids, projects and products Collects and consolidates any questions raised about the profession by Quality Assurance Managers and Customers, and addresses these issues in a transverse manner. Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results. Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the organisation (consolidated view), correlation with other sources of information. Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and issues an alert in the event of any discrepancy, Analyses the root causes and makes sure that corrective measures are included in performance plans, Capitalizes on feedback from the teams concerned. Be responsible to ensure that the Customer’s concerns and expectations are understood and effectively managed Key Requirements 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation andreporting • +5 years of experience as a Quality Assurance Manager (QAM) • B.S Software/Electrical/Mechanical Engineering or equivalent • • Process Improvement Training or background (Six Sigma, DMAIC, ...) • Good Working Knowledge of: - CENELEC standards - Quality Management Systems - Project Lifecycle and Deployment - Product Lifecycle - ISO9001, ISO 27001 Preferred Qualifications Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001, Communication & Training Skill Total Compensation Range (Base Salary + Annual Incentive plan) : $ 104,840 - $134,623 The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Health, Dental and Vision plans - 100% of premiums are company-paid Retirement Savings Plan with a company contribution and a match, and without vesting period Company paid holidays - 3 weeks of vacation, Holiday closure, personal emergency leave days and sick days Maternity/Parental/Adoption top up pay Annual Incentive plan Company provided Life Insurance, STD and Employee Assistance Plan This posting relates to an existing vacancy. Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering current sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. 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