FP&A Systems Support Specialist (Toronto)

Join Clio as an FP&A; Systems Support Specialist, focusing on technical excellence in a hybrid work setting. This vital role involves hands-on problem-solving and user support within our finance team. In this position at Clio, you will act as a key liaison for the EPM platform, optimizing tools used for financial analysis and planning. Your role requires a customer-first approach as you take ownership of system issues, facilitate user training, and enhance operational efficiencies. By collaborating with finance and IT teams, you’ll drive improvements in our platform and user experience. Key Responsibilities: - Oversee the EPM Solution (Pigment) for optimal performance - Manage end-to-end ticket processes with user support focus - Collaborate on system enhancement projects for efficiency - Maintain integrations with systems like SFDC and Looker - Conduct user testing to ensure data quality and system integrity Requirements: - 3–5 years’ experience in EPM administration or as a power user - Familiarity with budgeting, planning, and financial reporting - Proven track record of effective technical troubleshooting - Strong communication skills for user guidance - Experience in creating user-help documentation Bring your expertise in EPM systems to Clio and contribute to creative financial solutions. Apply on Kit Job: kitjob.ca/job/2ps71j