Assistant Manager (Toronto)

At Oh Happy Brides, we believe finding a wedding dress should be just as joyful as the love story behind it! We are a small team of fashion enthusiasts and people-first stylists who thrive on creating authentic connections. We pride ourselves on having built a warm, fun, and inclusive space where our brides can completely be themselves, while finding the dress of their dreams. Our people are the heartbeat of our brand. We don’t just build a team; we cultivate a community of passionate, diverse, and supportive individuals who genuinely cheer each other on. If you’re looking for a fulfilling career where your unique personality is celebrated and your professional growth is supported, you’ve found your home. We’re on the lookout for you if: - You bring good vibes: You possess an infectious energy, a natural warmth, and the ability to strike up an effortless conversation with anyone walking through our doors. - You’re a stellar communicator: Whether you're emailing a designer, mentoring a stylist, or guiding a bride, your written and verbal communication is always polished and genuine. - You lead by example: You have a proven track record in retail sales. You aren't afraid to dive into appointments yourself, showcasing top-tier styling skills while fostering a collaborative, team-selling environment. Must have at least one year of bridal or luxury sales experience. - You have an inner neat freak: Keeping the boutique immaculate is a daily pride point. You’ll oversee visual merchandising, ensuring sample gowns are beautifully organized, and ready at a moments notice. - You are a master of the pivot: Bridal retail moves fast. You excel at multitasking and can smoothly adapt when the day's schedule throws you a curveball. - You’re a natural mentor: You love watching others succeed. You’ll play a key role in motivating our styling team at every stage of their journey. - You stay calm in a storm: A bride needs an emergency rush order, the store phone won't stop ringing, and a stylist just called out sick—yet you navigate it all with grace, poise, and a solution-oriented mindset. - You’re a driven self-starter: We value a strong, proactive work ethic. We love individuals who take ownership of their role and bring integrity and passion to work every single day. The daily tasks of our Assistant Manager: - Boutique Operations: Leading day-to-day priorities, including opening/closing routines, scheduling staff breaks, strategic appointment scheduling, inventory receiving, and maintaining a flawless sales floor. (Note: Weekend availability is a must). - Styling & Connection: Working one-on-one with brides to help them curate their dream wedding look and celebrate their "yes" moment, followed by consistent relationship-building from first try-on to the big day. - Leadership Support: Stepping up as the main point of contact and managing boutique operations seamlessly whenever the Store Manager is away. - Quality Control: Reviewing daily orders and client profiles with a sharp eye to minimize errors and protect both the client experience and business profitability. - Team Development: Setting an example for the stylist team by maintaining/exceeding monthly KPI goals and stepping in where necessary to ensure success of each team member as well. - Product Expertise: Cultivating a deep understanding of our designers, customization options, and rush policies to confidently support the team during complex sales. - Customer Care: Regularly reviewing notes from recent appointments to ensure each clients needs are met and followed up with in a timely manner. The Perks & Benefits: - Growth Opportunities: We are a rapidly growing store and often recognize talent and actively promote from within. - Compensation: Hourly position with competitive commission structure + monthly bonus opportunities | $20 - $30 per hour. Hourly rate + commission increased regularly based on performance. - Discounts: A fantastic employee discount on our gorgeous inventory. - Setting & Schedule: Work in a beautiful, inspiring, and creative space with a set schedule so you can count on reliable shifts and consistent days off. Weekends are a must plus two weekdays per week. 4% vacation pay paid out on each pay period. Ready to apply? - email your cover letter and resume to us at - don’t be shy — tell us all about you and what would make you a valuable member of our team. We love to see some personality! we are an equal employment opportunity employer and encourage job applications from all qualified individuals without regard to their race, color, religion, national origin, or sex. Pay: $20.00-$30.00 per hour Experience: - Management: 1 year (required) - bridal sales or luxury sales: 2 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pt33i