Person Lines Insurance Broker - Account Manager, West Durham Regional Municipality …

Job Title:

Experienced Personal Lines Insurance Broker– Account Manager

Location:

Stouffville, Ontario– Hybrid, in office days required.

Position Type:

Full-Time, Permanent– Monday to Friday

Pay range:

$50,000 - $75,000 based on experience.

Position Overview We are looking for a Personal Lines Insurance Broker– Account Manager with proven experience handling personal insurance accounts. The ideal candidate will be RIBO licensed and possess a passion for excellent customer service. You’ll work closely with underwriters, portals and clients to manage new business, renewals, endorsements, claims assistance, and day-to-day servicing needs.

Key Responsibilities

Manage and service a portfolio of personal lines accounts

Prepare applications, quotes, proposals, and binders for new and renewal business

Assist building the book of business through new sales

Process policy changes, certificates of insurance, and endorsements

Maintain accurate and up-to-date client files in the broker management system– Applied Epic

Provide excellent customer service by responding promptly and professionally to client inquiries

Collaborate with producers and other team members to support business development and client retention

Stay informed on market trends, insurer guidelines, and industry best practices

Qualifications

RIBO licence

(Required)

Minimum

3 years of experience

in a Personal lines Broker/Account Manager role

Solid working knowledge of various insurance company portals and underwriting rules

Excellent written and verbal communication skills

Strong organizational skills with attention to detail

Proficiency with Microsoft Office and broker management systems, knowledge of Applied Epic and Applied Rating Service is an asset

Ability to work independently and manage multiple priorities in a fast-paced environment

What We Offer

Competitive salary, commissions and benefits package

Ongoing professional development and education support

Supportive, collaborative work environment

Hybrid flexibility

Birkett-Hassard Insurance Brokers is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect. All employment is decided on the basis of qualifications, merit and business need.

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