Remote Customer Experience Specialist, West Durham Regional Municipality (Sunderland)

Join Neo's Customer Experience team as a Remote Customer Experience Specialist. Deliver exceptional support from your home while building impactful relationships with every interaction.

This role at Neo values collaboration, accountability, and integrity, focusing on customer interactions that truly matter. With a minimum commitment of 25 hours weekly, including weekend availability, you have the flexibility to craft your schedule. If you possess 1+ years of customer-facing experience and strong problem-solving skills, this is the role for you.

Key Responsibilities:• Provide outstanding support to customers in need • Collaborate effectively with team members for better service • Adapt quickly to new technologies and systems • Meet performance objectives and productivity targets • Maintain high-quality customer interactions

Requirements:• At least 1 year of customer-facing experience • Strong problem-solving skills and innovative mindset • Enthusiasm for learning and adapting • Willingness to work a flexible schedule • Must attend mandatory paid training

Bring your customer service passion to Neo and make a real difference every day. #J-18808-Ljbffr