Remote - Customer Service Representative, Vancouver

We are seeking motivated individuals who want to build a flexible remote career while helping families better understand their available benefit options. This role is focused on client support, education, and virtual service. You will be working with people who have already shown interest in receiving information, guiding them through appointments, answering questions, and helping them complete the next steps online.You do not need previous experience to get started. Training, mentorship, and ongoing support are provided from day one. What You’ll Do Speak with clients who have requested information Book and confirm virtual appointments Review available benefit options in a simple, professional wayHelp clients feel informed and comfortable with the process Assist with digital forms and basic account updates Follow up with clients when needed Keep client records organized and accurate Attend training sessions and team development calls Work remotely using phone, video, and online systemsWhat’s Included Fully remote work-from-home opportunity Flexible scheduling options No cold calling Complete training provided Ongoing mentorship and team support Full benefits package Weekly pay structure Bonus opportunities Room for advancement Leadership development Positive team environmentLong-term growth potential Who This Fits Best Strong communicator Friendly and professional Self-motivated and dependable Comfortable working from home Organized and willing to learn Basic computer skills Coachable and open to feedback Able to follow a structured process Customer service or sales experience is helpful but not requiredMust be legally authorized to work in Canada or the US This is a great fit for someone looking for a remote opportunity with flexibility, training, benefits, and the ability to grow within a supportive team.