Hub International Employee Benefits Team Lead Vancouver

Join HUB International as a Team Lead Systems Specialist in the Employee Benefits division. Drive team success through effective training and robust support in daily operations. In this pivotal role, HUB International seeks a Systems Specialist who can enhance the performance of the Employee Perks team. You will be responsible for onboarding new team members, conducting training sessions, and ensuring adherence to operational best practices. This position demands an organized individual with exceptional interpersonal skills to foster a collaborative work setting. Key Responsibilities: • Onboard and train Client Service Representatives and Client Coordinators • Provide performance feedback and ongoing refresher training • Handle inquiries related to technical and training issues • Lead by example while maintaining communication across the team • Conduct audits to ensure data accuracy and process compliance Requirements: • Minimum 2 years of experience in related fields • Strong CRM/EPIC knowledge preferred • Excellent verbal and written communication skills • Calm under pressure with solid decision-making abilities • Proven ability to maintain confidentiality and manage responsibilities Contribute to positive business results and enhance the capabilities of your team at HUB International. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oajs9