Store Systems and Administration - Internal, Vancouver

As a valued London Drugs family member, the opportunities for career growth are unlimited!

Here is a great chance for you to grow your skills and experience. We are currently hiring for:

Store Systems and Administration The individual in this position is responsible for the administrative functions of store operations, the technical functions of store systems, and the integrity of store-level pricing. They will report directly to the Assistant Store Manager and Store Manager.

Other responsibilities will include the following: Store Systems

Maintain store hardware systems, including point-of-sale systems, operational software programs and communication networks

Perform regular cleaning and maintenance of equipment (e.g. cleaning MSR hardware)

Perform regular system backups as per the established procedures and schedule

Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment

Maintain Problem Incident Report logs

Store Pricing

Maintain the technical functions of the point-of-sale system

Control the integrity of store pricing systems including daily file maintenance, price changes, in-store signage, impact reports, price ticketing reports and bin reports.

Work cooperatively with store management to identify concerns and solutions regarding the integrity of store shelf labels, signage, ad p.o.p., etc.

Undertake merchandising problem-solving including the use of scanning problem forms and internal audit reports

Store Operations

Maintain the store funds, i.e. cash, stamps, LD gift cards, coupons, and other assets

Administer the over/short program and report to Loss Prevention department

Administer all point-of-sale charity fundraising programs (e.g. hospital lotteries)

Be responsible for the administrative functions of the point-of-sale system (e.g. manager override numbers)

Administer Transit Passes and Lottery Tickets programs (where applicable)

Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.)

Customer Service

Support the company mission statement,“To Provide a Superior Shopping Experience Everyday”

Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy

The successful candidate will:

Display a positive attitude and be solutions oriented

Create and maintain a safe, fair, and harassment-free environment for all employees

Strictly adhere to all company policies and procedures, including the use of company e-mail and Internet access

Exhibit professionalism and maintain confidentiality, especially regarding company revenues, pricing information, and over/short information

Understand and support company privacy policies regarding customer and employee information

Understand and promote safety standards to ensure employee and customer health and safety. Personally follow safe working practices as set out by company Health&Safety standards (e.g. follow proper lifting procedures when handling cash boxes and trays)

Exhibit strong administrative and computer skills, and technical and mathematical aptitude

Possess comprehensive knowledge of store merchandising standards and practices

Exhibit an ability to work quickly and accurately under pressure and with little supervision

Practice strong time-management and organizational skills

Practice strong communication skills, both verbal and written, and an ability to relate to all levels of personnel within the company.

Practice effective communication, training, and coordination of efforts within the Store Systems and Administration team

Exhibit an ability and willingness to train other employees to function in the Store Systems and Administration position.

Must be adaptable to change (new technology, systems, etc)

Employees must be available to work early morning shifts (i.e. 5 am) and other positions within the store.

If you are interested in exploring opportunities but not sure where to start, talk to your Store Manager about this posting, then submit your application on-line.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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