Join Clio as Customer Support Specialist (Vancouver)

Elevate your career as a Customer Support Specialist at Clio in Burnaby. This role offers an exciting opportunity for new graduates to assist legal clients and enhance their experiences with AI-driven solutions. Clio is recruiting for its Customer Support Team, known for fostering talent. You will be instrumental in helping legal professionals by resolving their queries and improving their engagement with our AI services. Your role includes mastering product details and offering proactive support to clients navigating challenges. Key Responsibilities: • Address incoming support inquiries through phone and email • Diagnose and troubleshoot product issues for clients • Serve as a trusted advisor to enhance customer efficiency • Gather and relay valuable feedback to Product teams • Pursue personal growth opportunities with a focus on learning Requirements: • Bachelor’s degree or current students with an expected graduation by May 2026 • Background in Computer Science, Business or related fields • Strong analytical and communication abilities • Enthusiasm for law and technology integration • High-performance mindset and team spirit Make a significant impact on customer success at Clio while developing your skills to excel in tech. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2op8dj