Seasonal Customer Service Representative and Customs …, Vancouver

We are searching for friendly, detail-oriented individuals to join us for the summer berry season at Congebec in Vancouver! The Customs Compliance role plays a critical function in our day-to-day process to execute the necessary documentation procedures in invoicing to comply with the requirements of our customs compliance program. This is a high paced role that requires great attention to detail, excellent follow through, and a process improvement mindset to identify and create process efficiencies. These positions are seasonal from June through September. POSITIONS AVAILABLE: 1 position for Gloucester (264 Exit, no transit): Monday to Friday – 9 AM to 5:30 PM 2 position for Langley (200 St Exit, transit nearby): Various shifts between 6 AM to 9:30 PM, including weekend days WHY WORK AT CONGEBEC? - Competitive salary - A dynamic, convivial, and challenging work environment - A growing company that stands out in its field RESPONSIBILITIES Reporting to the Office and Inventory Supervisor, the Customer Service Representative (Shipping Coordinator) will have the primary responsibilities of: - Welcome drivers, visitors, and subcontractors - Assign the loading and unloading doors - Enter information into the computer system - Check transport documents, customs, HACCP, SQF, Customs paperwork, etc. - Check documents related to orders - Ensure compliance and enforcement with the policies, procedures, standards, and regulations in force in the warehouses (OH&S;, BRC, HACCP, C-TPAT, etc.) - Coordinate transport with a US transportation team - Verify the identity of truckers, visitors, and service providers - Manage the visitor log - Apply the procedure for securing trailer trucks - Scan client documents - Verify inbound shipments for closure - Email management, scheduling appointments, answering customer inquiries, retrieving BOLs, COAs, and other documentation for shipments - Assist the Warehouse Supervisor and occasionally perform operational tasks - Perform other related duties General skills EDUCATION AND PROFESSIONAL EXPERIENCE - Minimum of two (2) years of experience in a similar fast paced environment - Or equivalent combination of educational and professional experiences COMPETENCIES - Resourcefulness and autonomy - Calm - Judgment and ability to solve problems - Customer service orientation - Communication skills (tact and diplomacy) - Priority and stress management - Rigor - Flexibility and versatility - Ability to work in a team REQUIRMENTS - Written and spoken English - Bilingual English and Spanish an asset - Valuable computer skills (MS-Office, e-mail, Internet Explorer, etc.) - Knowledge of OH&S; standards - Knowledge of HACCP (an asset) - Knowledge of SQF (an asset) - Available for replacements on other shifts if required - Experience in a cold environment or in the food industry (an asset) Accommodations are available on request for people with disabilities taking part in all aspects of the selection process. #Congebec1 List of benefits - Competitive Remuneration - Free Parking Apply on Kit Job: kitjob.ca/job/2p0abv