Customer Operations Specialist Role (Vancouver)

Enhance client experiences as a Customer Operations Specialist focusing on POS accuracy and cash handling. Collaborate in logistics and support order fulfillment for exceptional service. This role is pivotal in driving excellent service at the store level through effective POS and cash management. As an Operations Specialist, you will mentor staff and uphold health and safety standards while ensuring that fulfillment targets are consistently met. Your experience in retail operations will be invaluable in enhancing customer satisfaction and operational efficiency. Key Responsibilities: - Provide service desk support and resolve customer issues - Process transactions and manage daily cash handling - Participate in picking, packaging, and fulfillment targets - Collaborate on inventory counts and seasonal preparations - Train and mentor associates on best practices Requirements: - Minimum 2 years in retail operations or service desk - Robust multitasking and communication skills - Experience with POS systems and cash handling - Knowledge of order fulfillment and logistics processes - Interest in supporting omni-channel strategies Bring your expertise to elevate customer service and operational standards as an Operations Specialist. Apply on Kit Job: kitjob.ca/job/2pcck2