Airline Customer Service Operations Supervisor With Strong …, Vancouver

Become an essential part of airline operations as a Customer Service Supervisor. Manage personnel, enforce compliance, and ensure secure, productive ground operations. In this supervisory position, you will oversee all operational functions of airline customer service. Your leadership will focus on safety compliance, effective personnel management, and coordination with local authorities for smooth operations. Responsibilities include managing the operational workflow and ensuring that ground support meets the necessary performance standards. Key Responsibilities: • Supervise the productive functioning of ground support operations • Ensure equipment compliance and report operational discrepancies • Collaborate with carriers to meet service expectations • Establish daily personnel requirements and handle disciplinary matters • Provide pre-flight briefings for ground crews Requirements: • Strong understanding of airline customer service principles • Experience in the airport ground handling industry • At least 6 months of computer experience, including MS Office • Valid Driver's License and successful completion of background check • High School diploma or GED required Elevate the standard of airline service and operations, showcasing your strategic supervision skills for optimal customer satisfaction and safety. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pfa5l