Virtual Customer Relations Associate Vancouver

Support oil and gas ownership inquiries as a Virtual Customer Relations Associate. Provide transparent communication, manage inquiries, and log critical information in a remote role. This position focuses on facilitating customer interactions and maintaining an organized case tracking system. You'll bring 2+ years of customer service experience to a role that embraces effective communication and high availability during business hours. Expect to calm upset callers and ensure their inquiries are addressed promptly. Key Responsibilities: • Respond to oil and gas owner calls efficiently • Record inquiries into case tracking systems • Log escalation messages clearly and timely • Listen to voicemails and manage cases diligently • Handle high call volume with professionalism Requirements: • High School Diploma necessary • 2+ years relevant customer service experience • Proficiency with CRM tools and MS Applications • Ability to articulate clearly under pressure • Comfortable in managing tense situations with callers Leverage your customer service skills to enhance owner relations and contribute meaningfully to customer satisfaction. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pfens