Customer Service Representative, Bilingual French/english …, Vancouver

Elevate customer support at Definity by becoming a Bilingual Customer Service Representative. Use your French and English communication skills to assist customers and resolve inquiries. As a vital member of the team, you will report to a Team Leader and manage inquiries through email and telephone. Your focus will be on providing exceptional service and maintaining a positive rapport with customers. We are seeking candidates with a knack for problem-solving, independent work ethic, and attention to detail. Key Responsibilities: • Handle customer inquiries through phone and email professionally • Ensure each case is resolved fully before closing • Input customer data accurately into company systems • Offer basic insurance coverage information and services • Manage data tracking with spreadsheets responsibly Requirements: • Bilingual proficiency in French and English for communication • Solid customer service and resolution skills • Ability to manage multiple tasks in a agile setting • Attention to detail in all information accuracy • No previous insurance experience necessary Join Definity to enhance customer experiences using your bilingual skills. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p8ve7