Customer Service Associate, Front end (Renfrew-Collingwood), Vancouver

About RONA

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.Why RONA?

By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved inthe communityTeamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Job Overview

Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store. Your role

Greet customers warmly and ensure a positive customer experience Exchange or return merchandise according to company’s policy Produce and balance the cash report at the end of each shift Prepare paperwork for rental vehicles and follow up Be aware of current promotions and flyers Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags,etc.)Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety Other related tasks to ensure the store runs smoothly What we’re looking for

Strong communication skills Excellent customer service Cashier and customer service experience, which would be an asset Accommodations

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. EEO Statement

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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