Req Id 429712 Summary Reporting to the Salesforce Platform Manager, we are looking for a Salesforce System Administrator, who is responsible for maintaining and optimizing the integrity and quality of Bell Canada’s CRM system, Salesforce.com. This individual is driven to deliver key functionality within day-to-day operations and successful delivery of enhancements and upgrades. Key Responsibilities Serve as part of a team of system administrators for: Handle all basic administrative functions within Salesforce, including user support, workflow builds, process automation, build custom apps, and objects Support day to day operations via problem analysis & troubleshooting Complete new configuration requests, ranging from simple to complex Work with cross-functional stakeholders to develop processes to support administrative, development and channel activities Act as a liaison between users, vendors, and application teams Complete regular internal system audits and prepare for upgrades Process & configuration documentation Proactive Problem-Solving: Identifies critical needs and takes decisive action to address them effectively and efficiently. Innovation and Continuous Improvement: Actively seeks and implements new ideas and creative solutions, proactively exploring new areas and opportunities for growth. Customer‑Centric Approach: Demonstrates a deep understanding of customer needs, anticipating and exceeding expectations to drive customer satisfaction. Analytical and Solution‑Oriented: Masterfully applies systematic problem‑solving methodologies to complex challenges, consistently delivering effective solutions. Learning Agility and Continuous Development: Proactively investigates mistakes, fosters a culture of learning from experience, and actively seeks opportunities to expand skills and responsibilities. Critical Qualifications Bachelor's degree in Computer Science, Software
Engineering, or a related field, or equivalent experience. 3+ years of relevant work experience in Salesforce.com software development. Required Certifications: Administrator (ADM201 & ADM211). Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other complex content. Good understanding of Salesforce.com best practices. Ability to meet deadlines, handle and prioritize simultaneous requests. Ability to manage laterally and upwards. Creative and analytical thinker with strong problem‑solving skills. Excellent problem‑solving and analytical skills. Strong communication and leadership skills. Adequate knowledge of French is required for positions in Quebec. Additional Information Position Type Management Job Status Regular - Full Time Job Location Canada : Ontario :
Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Ontario : Mississauga || Canada : Quebec :
Montreal Work Arrangement Hybrid Application Deadline 06/03/2026 We offer a comprehensive compensation package that includes competitive salary and a range of benefits to support your well‑being, such as medical, dental, vision, and mental health benefits, along with a 35% discount on our services and exclusive partner offers. Bell is committed to fostering an inclusive, accessible workplace where all team members feel valued, respected, and supported. Apply on Kit Job: kitjob.ca/job/2pmg0r