Store Manager (Vancouver)

Store Manager High-quality fresh chocolate is what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, creative ideas in agile teams. The Retail business unit comprises more than 230 chocolateries in more than 25 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Store Manager at The Richmond Centre in Richmond, British Columbia, Canada. Responsibilities You will deliver outstanding customer experience, motivating staff to provide superior customer service. You oversee product sales and register duties, shop and shelf care, gift packaging and in‑store order fulfillment. You will ensure the accuracy of Laderach seasonal staging and product merchandising. You will schedule effective staff shifts and coordinate store meetings and events. You will ensure the accuracy of product merchandising and store inventory orders. You help achieve in‑store compliance and loss prevention standards. You will act as a key communicator of corporate values to customers and employees. You will take on other role‑related responsibilities as assigned by the Regional Manager. Qualifications You have at least 3 years of experience in a retail space with increasing levels of responsibility (e.g., growth from associate level to shift lead/assistant manager). You are equipped with strong leadership, staff management and customer service skills. You are proficient in computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS. You are reliable with a flexible schedule, including weekend and holiday availability. You are quality‑minded with keen attention to detail. You are proactive and efficient. You are passionate about chocolate. Benefits Competitive Pay Medical – 80% contribution by Laderach for Employee only plan and 50% contribution for Family Coverage plan(s) Dental Vision – 100% covered by Laderach Life – Laderach covers up to $25,000 of Life Insurance (option to increase to $150,000) Optional 401(k) enrollment Employee assistance program In‑house and further external training Unique career opportunities Generous discounts on our products Chocolate at work Free parking spaces Own it. Grow it. Make it fresh. We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqi84