Client-Facing Product Delivery Manager (Vancouver)

Become a key player in the Ticketmaster NA team as a Product Delivery Manager for Client Website Services in Toronto, Canada. This role entails managing client interactions and overseeing website projects from inception to launch. As a pivotal member of the Festivals & GA division, you will coordinate recent builds and support ongoing requests in a client-focused capacity. The right candidate will have 3-5 years of experience in client-facing roles, as well as strong Word Press knowledge. Your commitment to delivering quality outcomes will ensure effective management of client expectations and seamless project execution. Key Responsibilities: - Act as the primary contact for clients on projects - Lead the full lifecycle of website requests - Set expectations on timelines and outcomes - Manage a healthy queue of change requests - Ensure pre-launch QA and UAT processes are conducted Requirements: - 3-5 years in project coordination or account management - Strong knowledge of Word Press and web services - Familiarity with web hosting and APIs - Experience with QA and UAT processes - Excellent communication skills for client interactions Drive impactful client website solutions through effective delivery and support. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pr2gc