Store Assistant Manager (H) (Vancouver)

Location: Vancouver, British Columbia Starting From $21.20 Job Overview

As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. What You Get

Management training Product knowledge Employee discounts Competitive wages Paid benefits Pet oriented career-building environment What You Do

Ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society) Manage a team of employees including but not limited to recruiting, scheduling, training, day‑to‑day assignment of tasks, supervision and coaching Ensure that all staff adhere to the standards and procedures set at the corporate operations levelCoordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork Coordinate efforts of store staff to achieve targeted results Other duties and tasks as required What You Bring

Minimum of 2 years customer service and retail store management experience Enthusiasm for learning&growth in pet care industry Possess outgoing and friendly personality with solid customer service skills Ability to work as scheduled to meet attendance requirements, which include weekends and evenings Ability to have reliable means of transportation to and from the store Observe and coach employees to provide feedback around sales techniques and providing excellent customer serviceCapacity for understanding inter‑team conflicts and escalating when necessary Working knowledge of POS system Ability to lift 50 lbs repetitively Industry experience an asset

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