Client-Facing Product Delivery Manager (Vancouver)

Become a key player in the Ticketmaster NA team as a Product Delivery Manager for Client Website Services in Toronto, Canada. This role entails managing client interactions and overseeing website projects from inception to launch.

As a pivotal member of the Festivals & GA division, you will coordinate new builds and support ongoing requests in a client-focused capacity. The right candidate will have 3-5 years of experience in client-facing roles, as well as strong WordPress knowledge. Your commitment to delivering quality outcomes will ensure effective management of client expectations and seamless project execution.

Key Responsibilities: • Act as the primary contact for clients on projects • Lead the full lifecycle of website requests • Set expectations on timelines and outcomes • Manage a healthy queue of change requests • Ensure pre-launch QA and UAT processes are conducted

Requirements: • 3-5 years in project coordination or account management • Robust knowledge of WordPress and web services • Familiarity with web hosting and APIs • Experience with QA and UAT processes • Excellent communication skills for client interactions

Drive impactful client website solutions through effective delivery and support. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pvqln