Enterprise Solutions Engineer For Technical Customer …, Riviere-des-Prairies—Pointe-aux-Tr …

Become the technical backbone for enterprise customers as a Solutions Engineer. Drive customer success by understanding their ecommerce environments and delivering tailored technical solutions with precision.In this pivotal role, you'll manage technical relationships for a portfolio of enterprise accounts. Your mission includes guiding technical onboarding, implementation of integrations, and providing strategic technical insights. Collaborate with cross-functional teams including Customer Success, Support, and Product to enhance the customer journey and ensure desired outcomes.Key Responsibilities:Own technical relationship for enterprise customersManage onboarding and technical discovery processesDevelop tailored solutions for customer pain pointsConduct technical presentations and training sessionsCoordinate escalations and resolve complex issuesRequirements:3+ years in Solutions Engineering or similar roleStrong troubleshooting skills with web technologiesExperience working cross-functionally with key teamsExcellent communication for technical and non-technical audiencesStrong project management skills managing multiple accountsLeverage your technical expertise to enhance customer experience and drive retention within diverse enterprise environments.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2of7hp