Customer-Focused Manager In Service Engineering With …, Riviere-des-Prairies—Pointe-aux-Tr …

Elevate service engineering operations as a Manager, driving customer-centric initiatives and ensuring successful project deliveries. Collaborate closely with teams to meet all client service needs effectively.This role is essential in leading service engineering functions and managing customer contracts post-sales. You'll leverage robust project management abilities to align with business goals while ensuring high customer satisfaction. Your leadership will foster a culture of safety and quality throughout the organization.Key Responsibilities:Directly manage customer satisfaction and service issuesEnhance existing service protocols and practicesOversee financial management of departmental budgetsLead lifecycle management initiatives for equipmentCollaborate cross-functionally for effective service executionRequirements:Bachelor's degree in engineering or related fieldAt least 6 years in project management or field serviceMinimum 2 years in a managerial capacityStrong history of successful customer engagementAbility to travel internationally as requiredLead impactful change and drive exceptional customer service through effective management and strategic planning.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oigm9