Customer Service Expert— Quadra Innovations, Vaudreuil-Dorion

Elevate your career with Quadra as a Customer Service Expert in Vaudreuil-Dorion, offering a hybrid work model that emphasizes collaboration and customer satisfaction. Contribute to an award-winning company with a rich history in raw materials distribution.

In this full-time, permanent position, you will play a vital role in supporting the Food&Ingredients Division's commercial teams. Engage directly with clients, manage order processing in JD Edwards, and coordinate effectively with logistics and operations to ensure product delivery meets high standards.

Key Responsibilities:• Manage daily client relationships alongside Account Manager • Ensure accurate order processing in JD Edwards • Track and update order statuses to customers • Collaborate with commercial and quality teams • Maintain invoicing records and communication with customers

Requirements:• Minimum of 3 years in customer service within distribution • Diploma in business administration or similar • Experienced in CRM systems like Salesforce • Strong attention to detail and communication skills • Bilingual in French and English for client interactions

Contribute to Quadra's culture of excellence and collaboration. #J-18808-Ljbffr