Accident Benefits Insurance Learning Consultant, North Peel Regional Municipality …

About Us At CAA Club Group, we are passionate about keeping our Members safe—whether they are on the road, at home, or travelling abroad. As a trusted member-based organization, we provide essential products and services, advocate on key safety and consumer issues, and support a great working environment for associates.

Who We Are Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Work‑life harmony with access to an award‑winning wellness program

Continuous learning through a robust corporate curriculum and education reimbursement program

Incredible rewards, travel incentives, and product and service discounts

Pay‑for‑performance and best‑in‑class recognition programs

Competitive benefits, including a defined contribution plan and personal spending account

Position Details As an Accident Benefits Learning Consultant, you will shape the knowledge and confidence of our Claims Adjusters, ensuring they possess the technical and business expertise needed to deliver exceptional service to claimants, customers, and Members.

What You Will Do

Consult with business partners in Accident Benefits Claims to determine learning needs

Design and develop learning programs—from small to large scale—using the most effective instructional methods and materials

Present information engagingly using a variety of instructional techniques and formats

Stay current on the insurance industry, the Statutory Accident Benefit Schedule (SABS), and training&development trends

Who You Are

Post‑secondary degree/diploma and a degree or certificate (or willingness to obtain) in Adult Education

Minimum 5 years of experience as an Accident Benefits Claims Adjuster, adjudicating non‑catastrophic claims

Minimum 5 years of experience designing small to large scale learning programs or in training facilitation

Excellent written and verbal communication skills

Experience using Articulate Storyline and Camtasia preferred

Strong analytical skills

French language proficiency is an asset

Salient Information The salary range for this position is not inclusive of total compensation and will be affected by factors such as skill set, experience, location, and business line. Candidates with expectations outside the range are encouraged to apply.

Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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