Administrative Clerk - Intermediate (Vaughan)

Status Temporary Full-Time Temporary - Approximate length of assignment, in months 6 Type of Position a Replacement Start Date Immediate Salary Per hour Salary Grade $32.91 - $35.76 Department York Region -> Community & Health Services -> Social Services Location Hybrid work opportunities may apply - CA SS EarlyInt&ChildCare; Vaughan - 9060 Jane Street - Vaughan, ON L4K 0G5 CA (Primary) (E) ABOUT THE ROLE Reporting to the Supervisor, Early Intervention, Inclusion Support Services, is responsible for providing clerical and administrative support, customer service at reception, application processing activities, document and file management, and data entry and statistical tasks to support Unit and Branch objectives; responsible for generating and compiling reports and correspondence as assigned; providing services supporting the provision of information to internal customers, external clients and members of the public, as required. WHAT YOU'LL BE DOING - Answers, screens, directs or takes messages of telephone calls from internal and external callers. - Greets and assists visitors when at front counter. - Sells variety of documentation and processes receipts for items purchased, as assigned. - Creates, organizes, maintains and tracks hard copy and electronic files and records in accordance with Regional standards and systems including a bring-forward system. - Prepares files and boxing for off site storage in accordance with Regional standards. - Receives and enters data; compiles, updates, maintains and provides data, statistics and reports; converts and presents data in an acceptable format; processes documents (e.g. forms, invoices etc) and forwards to appropriate person, as required. - Responds to inquiries and resolves concerns, as appropriate, from Departments, general public etc. or refers to appropriate personnel as required; provides direction and information about services. - Processes applications and related documents pertaining to applications, as assigned; assists customers with applications and contacts them for missing information/documents; contacts applicants when ready and forwards appropriate documents; maintains tracking system relating to applications. - Performs other duties as assigned, in accordance with Branch and Department objectives. WHAT WE'RE LOOKING FOR - Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience. - Minimum two (2) years clerical/administrative experience in an automated office workplace including reception experience. - Knowledge of Department and Branch services and programs and ability to relate information to meet customer needs, including knowledge of the applicable Division/Unit’s programs and procedures. - Knowledge of general office procedures including records and information management filing systems. - Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability. Council Approval Date Scheduled Weekly Hours 35 Scheduled Shifts Operational Hours Close Date June 12, 2026 of Hires Needed 1 Union CUPE Local 4900 Please apply online by 5:00PM EST of the closing date indicated above. All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users. York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment. Apply on Kit Job: kitjob.ca/job/2o42o6