Logistics Coordinator (Concord)

Position Overview We are seeking an experienced and motivated Logistics Coordinator to join our growing team. Reporting to the Warehouse Manager, the successful candidate will oversee coordinating and facilitating freight movement in and out. You will be working with other team members and will be required to communicate with carriers and provide optimal impeccable service making sure the freight is picked up and delivered on time. --------------------------------------------------------------------------------------- Key Responsibilities Daily Logistics Tasks: o Prepare and schedule daily customer delivery route and delivery appointments. o Coordinate with 3PL Carriers to ensure that shipments are delivered on time, manage time sensitive deliveries, track shipments and investigate and process claims. o Obtain and negotiate rate quotes with transportation resources (road, rail and sea). o Ensure all required domestic and international paperwork is accurately completed, filed, and communicated to all necessary parties. o Customs brokerage knowledge - understanding differences in HS codes, custom clearance process for US bound and Canada bound. o Manage list of 3PL vendors and monitor, measure and provide feedback on carrier performance. o Managing and tracking costs associated with freight movement through transportation. o Finding creative ways to improve shipment process and reducing the costs associated with shipments. o Organizing Courier services for small shipments. Fleet Management: o First point of contact for our fleet of drivers o Provide clear, friendly, and concise communications with our drivers, carriers, and customers. o Troubleshoot and solve active delivery/pickup problems with customers/vendors while out on route. Customer Service: o Document and escalate any customer service issues and/or shipping/receiving errors. o Provide the sales team and customer service team with regular updates on shipments. Inventory Management: o Perform regular material warehouse audits to ensure that product is undamaged and maintained neatly throughout the warehouse; and periodic audits in shipping docks to ensure truck loading is correct, consistent and accordance with work orders. Administrative & Other: o Working with Accounts Payable for any rate discrepancies and/or invoicing problems between Carrier partners and the company. o Record pallet movement in spreadsheet and report to internal and external partners o Rectify problems such as damages and shortages that happened during transport o Assisting warehouse staff in areas such as creating orders, receiving products, loadings/offloading trucks o Helping Warehouse admin with checking completed orders and overseeing loading of fleet of trucks daily to ensure all orders are loaded correctly for delivery o Other duties as required and assigned --------------------------------------------------------------------------------------- Qualifications & Skills 3 – 5 years of Logistics Coordinator experience o Degree or Diploma from post-secondary institution o Excellent spoken and written English communication skills. Strong with email communication o Experience coordinating freight in and out o Knowledge of truckload and less than truckload pricing in the Canadian/US marketplace o Excellent problem solving and decision making skills with the ability to work in a team environment o Working knowledge of Load Link and similar transportation operation programs is an asset o Superior customer service skills with a proficiency in trouble shooting and resolving issues quickly o Persistent; takes initiative to get the job done in the most efficient way o Able to work in a fast paced environment with changing priorities and respond to tight deadlines o Forklift license is an asset o Excellent in MS Excel and other MS Office products --------------------------------------------------------------------------------------------- Job Conditions/Complexity: Requires the ability to lift up to 25 lbs., work on the computer for prolonged periods of time, and walk uninterrupted for periods of up to 60 minutes throughout the warehouse. Candidates will be required to provide their own steel-toed shoes/boots to begin with, which will be reimbursed up to $150 after their successful probation. --------------------------------------------------------------------------------------------- About Us Calibre is a leading North American supplier of food packaging solutions, tailored to the foodservice, retail, processor, jan/san, healthcare and institutional markets. We offer a broad range of products specializing in eco-friendly and sustainable materials. We are committed to delivering innovative solutions that help our customers operate more efficiently with smart, cost-effective products. With over 5,000 products from 300+ manufacturers, we are a trusted single-source partner for packaging across Canada and the United States. Founded in 1985, we are a family-owned and operated business with a strong reputation for reliability, service, and long-term partnerships. Headquartered outside of Toronto, Calibre operates multiple distribution centres in both Canada and the US, and we use our own fleet of trucks and extensive logistics network to deliver products where our customers need them—on time, every time. --------------------------------------------------------------------------------------- Why Join Us? At Calibre, you’ll be part of a company that values growth, collaboration, and long-term success—both for our business and our people. What Sets Us Apart? - Growth: Opportunity to grow within a stable and respected organization - Culture: A supportive, team-driven environment with hands-on learning and direct exposure to end-to-end supply chain operations - Stability: Competitive compensation with clear pathways for career advancement - Earnings: Performance-linked bonus opportunities that reward results --------------------------------------------------------------------------------------- Advantages & Perks - Health & Wellness: Extended health care, comprehensive dental, and vision coverage - Time Off: Paid vacation plus additional personal days - Culture & Perks: Casual dress code, on-site parking, and regular company events Pay: $40,000.00-$55,000.00 per year Work Location: In person Apply on Kit Job: kitjob.ca/job/2o4887