Hybrid Insurance Service Representative at CAA (Vaughan)

Provide exceptional service as an Insurance Service Representative with CAA Insurance, combining remote and in-office work. Engage with policyholders and drive excellent customer experiences in this rewarding role. CAA Insurance welcomes candidates for its hybrid Insurance Service Agent position. You will address policyholder inquiries about policy changes and coverage questions while delivering outstanding support. This role suits those with a knack for customer service and a desire to advance in the insurance sector, offering training to obtain necessary licenses. Key Responsibilities: • Handle calls from existing policyholders efficiently • Send correspondence regarding client inquiries • Help collect data for departmental insights • Assist in various departmental initiatives • Meet established KPIs in service quality Requirements: • Post-secondary education completed, University preferred • 1-3 years in customer service roles • Previous call center experience preferred • Desire to pursue OTL or CIP designation • Solid analytical and communication skills Elevate customer satisfaction and professionalism with CAA Insurance as you grow your career. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o0nau