Customer Service Representative/Teller (Spanish/English) …, North York

About Us At Fiallo Holdings Corporation, we’re more than just a financial institution — we’re a dynamic, growing small business committed to improving the financial well-being of our local community. With multiple locations across North York and Toronto, we are passionate about helping others and deeply value the contributions of our team members. Job Opportunity: Bilingual Customer Service Representative Are you fluent in both English and Spanish? Do you thrive in a fast-paced environment and excel in customer service? If so, we have the perfect opportunity for you! What You'll Do As a Bilingual Customer Service Representative, you will: - Handle cash transactions with precision and care. - Assist with the efficient opening and closing of our branch. - Communicate with customers in both English and Spanish via phone, email, and chat. - Provide accurate information about our financial products and services. - Enter data accurately using various platforms and POS systems. - Promote our range of store products and services. - Apply risk assessment strategies for high-risk transactions. - Balance daily cash and debit/credit transactions. - Maintain a welcoming store environment. - Complete necessary paperwork with attention to detail. - Assist customers with their financial needs and ensure their satisfaction. Qualifications To succeed in this role, you'll need: - A College Diploma or equivalent work experience. - Excellent communication skills in English and Spanish. - Solid computer skills and Microsoft Excel proficiency. - Exceptional problem-solving abilities and multitasking skills. - A team-player attitude with energy and enthusiasm. What We Offer We value your growth and well-being. Enjoy benefits such as: - Business-casual dress code. - Engaging company events. - Dental and extended health care benefits (after probation period). - A fully paid Birthday Day Off. Job Types: Full-time, Permanent Pay: $17.60-$18.60 per hour Benefits: - Casual dress - Company events - Dental care - Extended health care - Vision care Ability to commute/relocate: - North York, ON M3M 1A2: reliably commute or plan to relocate before starting work (preferred) Education: - DCS / DEC (preferred) Language: - Spanish (required) - English (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2obbjd