Insurance Support Associate Role at CAA (Vaughan)

Elevate your career as an Insurance Support Associate with CAA Insurance, focusing on customer inquiries and technical support in a supportive team environment. Join CAA Insurance to assist their Insurance Sales and Service team by addressing general inquiries and billing options from policyholders. This role requires a robust commitment to customer service metrics and involves ongoing project support. Successful candidates will display excellent communication skills and a desire to grow their insurance knowledge. Key Responsibilities: - Provide technical support to CAA Insurance policyholders - Answer inbound calls regarding service inquiries - Send outbound correspondence for customer support - Assist with departmental data collection - Meet KPIs for customer service excellence Requirements: - University preferred for post-secondary education - 1-3 years of exceptional customer service experience - Prior call center experience preferred - Interest in obtaining OTL license or CIP designation - Strong analytical and teamwork skills Make a meaningful impact on customer experience at CAA Insurance as an Insurance Support Associate. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2og54b