Customer Service Representative (1 Year Contract) (Concord)

Gerrity is a family owned and operated Food Contact and Non-Contact Corrugated Packaging and processing company that has been in business since 1977. Our growing company moved into the carton manufacturing process with FSCC22000 Certification (GFSI ) and Continually growing and expanding in both size and product lines, Gerrity has now become a leader in brown box, POP displays and Just-In-Time delivery systems .We handle a variety of Food Direct Contact Corrugated Packaging reaching a range of global markets and global standard including both human and animal consumption. For over 30 years we have been producing quality products and are committed to continuing to provide a safe and sustainable production environment. SCOPE: Responsible to support the process of processing orders and meet company goals KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Ø Enter orders Ø Set up / revise dockets – maintain dockets – customer approvals Ø Liaison between customer, sales representative and purchasing to resolve any discrepancies. Ø Attach PO’s, confirmations and spec approvals to dockets as well as to orders Ø Build sustainable relationships and trust with customers and sales reps through open and interactive communication. COMPETENCIES: Ø Demonstrates valuable communication, takes initiative and teamwork skills QUALIFICATIONS: Ø Experience in customer service Ø Proficient with computer applications Ø Professional attitude, appearance and teamwork Ø Solid written, communication and problem-solving skills Job Type: Full-time Pay: $19.00-$20.00 per hour Benefits: - Casual dress - Company events - Dental care - Extended health care - Paid time off Work Location: In person Apply on Kit Job: kitjob.ca/job/2ol7o3