Store General Manager - Full Time (North York)

Store General Manager – GK Fashion Fabrics Are you passionate about fabrics and retail operations, and ready to lead a creative and growing fabric store? GK Fashion Fabrics is seeking a proactive and detail-oriented Store Manager to oversee the overall management of our store, including in-store operations and online order fulfillment. Key Responsibilities: Oversee daily store operations to ensure a smooth, efficient, and customer-focused setting. Manage all store staff, assign tasks, and ensure responsibilities are completed efficiently. Handle all in-store customers and ensure excellent customer service at all times. Manage and coordinate all online orders from start to dispatch, ensuring accuracy and timely processing. Coordinate packing and shipping processes with staff to ensure all online orders are prepared, packed, and shipped on time. Coordinate with the social media team to ensure platforms are updated regularly with products, promotions, and content. Add new products into the system and ensure they are properly listed and updated across both online and in-store systems. Monitor inventory levels across both in-store and online platforms; handle stock updates and barcode labeling. Use fabric knowledge to guide customers in selecting appropriate materials for their projects. Maintain visual merchandising standards and an organized store layout. Process sales transactions accurately using the point-of-sale system. Handle customer inquiries, concerns, and complaints professionally, both in-store and online. Analyze sales performance, online order trends, and customer feedback to drive business growth. Plan and execute store promotions, events, and workshops. Take full responsibility for overall store operations. Requirements: Minimum 2 years of retail experience, preferably in a supervisory or management role.Experience with online order processing and shipping coordination. Strong interest in fabrics, crafts, sewing, or DIY projects. Excellent communication, leadership, and customer service skills. Strong organizational and time-management abilities with attention to detail. Proficiency with POS systems and basic computer applications. Familiarity with Shopify, Etsy, and courier/shipping platforms. Multitasking, creative mindset, and problem-solving abilities. Flexibility to work weekends, holidays, and extended hours as required. Preferred Qualifications: Experience in overall retail store management. Knowledge of inventory systems and barcode labeling. Experience handling high-volume online orders. Creative background in sewing or crafting. Proven ability to achieve sales targets and improve operational efficiency. Working Hours: Full-time position Working days include weekdays and weekends Must be available to work weekends If you’re ready to take on a leadership role that combines store management, online operations, and customer experience, we encourage you to apply. Please submit your resume and a brief cover letter outlining your relevant experience. Job Type: Full-time Pay: $19.50-$20.00 per hour Benefits: - On-site parking - Store discount Ability to commute/relocate: - North York, ON M6A 1L9: reliably commute or plan to relocate before starting work (required) Education: - Bachelor's Degree (preferred) Experience: - Retail management: 2 years (required) - FABRICS: 2 years (required) Language: - French (preferred) Licence/Certification: - Driving Licence (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pjmmu