Store Manager (Thornhill) (Vaughan)

Store Manager As Store Manager, you’ll balance customer experience, team leadership, and operational coordination in a dynamic environment. Responsibilities Lead, coach, and support a team of sales associates and store staff. Foster a collaborative, positive, and knowledgeable team culture. Train team members on product knowledge and customer engagement. Create schedules and manage staffing to support both retail and operational needs. Manage payroll submissions for team members. Create a warm, welcoming environment for every customer. Engage with customers and share product knowledge. Build relationships with the Thornhill community and generate repeat customers. Ensure a consistently high level of personalized, knowledgeable service. Oversee creative, seasonal merchandising that reflects local trends. Maintain an organized, clean, and inspiring retail space. Develop displays that educate and excite customers. Coordinate closely with the on‑site warehouse team for receiving and inventory flow. Oversee stock levels, merchandising replenishment, and product availability. Support order fulfillment awareness for mail‑order and store distribution. Ensure smooth daily operations, including POS systems and cash handling. Monitor store performance and work toward sales and other KPI targets. Identify opportunities to grow sales and enhance the in‑store experience. Support promotions, seasonal campaigns, and community events. Qualifications A genuine passion for nature or the outdoors. Retail management or leadership experience (store or assistant manager level). Robust communication and team leadership skills. A hands‑on, lead‑by‑example approach. A creative eye for merchandising and visual presentation. Highly organized with the ability to manage multiple priorities. Comfortable working in a quick‑paced environment with both retail and operational elements. Other Be part of a close‑knit team connected to both retail and warehouse operations. Engage with a diverse and enthusiastic community of nature lovers. Play a key role in supporting multiple Urban Nature Store locations across Ontario. Grow your knowledge of local birds and backyard wildlife in the GTA. Enjoy employee discounts on products that bring nature closer to home. Uncapped performance‑based incentives paid monthly (typically equal to an additional $3 to $5 per hour). Additional benefits (if applicable): store discounts, spiff programs, on‑site parking, casual dress, opportunities for growth within the company. Pay $18.50–$19.10 per hour Location Thornhill, ON – reliable commute or plan to relocate before starting work (preferred). Work location: in person. Application question How many years of retail management experience do you have? #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqnmu