Clinical Support Administrator, Vaughan

We are hiring a Clinical Support Administrator to join our TeksMed team. The Clinical Support Administrator plays a key role in supporting the daily operations of the clinic, ensuring a seamless experience for clients and efficient coordination of services. Responsibilities

Oversee day‑to‑day clinic operations to ensure efficient workflow Maintain a clean, safe, and professional environment for patients and staff Provide friendly, timely assistance to customers via phone, email, and in person Schedule services and appointments for clients Welcome and assist clients upon arrival to the clinic at the front deskMaintain thorough records of client interactions, including verbal discussions and email communications Process, upload, and manage medical documentation within the claims management system Ensure all patient records and documentation are accurate, complete, and up to date Review and process prior‑authorization requests based on established guidelinesProvide timely updates and relevant file‑management information to all parties Qualifications

Experience in a healthcare, clinic, or customer service environment Strong customer service and communication skills, engaging professionally and empathetically with clients in person, over the phone, and via email Post‑secondary education completion Experience with scheduling systems, electronic medical records (EMR), or claims‑management platforms is considered an assetSolid administrative and organizational skills with a high level of attention to detail and documentation accuracy Ability to handle sensitive and confidential information with discretion and professionalism Proficiency in Microsoft Office (Outlook, Word, Excel) and general computer systems Ability to communicate in Spanish is an assetBenefits

Learn by working alongside our experts Extended health care and dental benefits A retirement savings plan with company contributions Health&Wellness offerings, including mental health programs and support for you and your family Assistance for the completion of industry designations Competitive compensation SalaryRange

The base salary for this position is between $40,000 - $45,000 annually. This represents base salary only and does not include other variable compensation components such as annual bonus or commission. EEOStatement

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