Industry Training Program Support, Revelstoke

The Canadian Avalanche Association based in Revelstoke, BC

The Canadian Avalanche Association is looking to fill the Industry Training Program (ITP) Support position at our office based in Revelstoke, BC. This is a part-time seasonal role that is perfect for someone who values lifestyle while still enjoying a diverse and engaging work environment.

Overview The Industry Training Program Support position helps behind the scenes of what many consider the best avalanche training program in the world. The ITP Support role will collaborate with Student Services and Logistics staff to help ensure course communication and logistics needs are met. This individual acts as a point of contact for students on ITP courses, facilitates online registration, carries out pre and post course communication, issues refunds and/or switches. They actively work to ensure all courses are filled in case of cancellation. This individual will also help coordinate the delivery of comprehensive equipment packages to all Industry Training Program courses. They will assist Logistics staff to ensure inventory, maintenance and tracking of course equipment is upheld. This highly organized individual is a vital part of the CAA team and the part-time nature of this position lends itself to a healthy work/life balance.

Responsibilities

Collaborate with Student Services and Logistics staff to meet course communication and logistics needs

Act as a point of contact for students on ITP courses

Facilitate online registration and pre/post course communication

Process refunds and/or switches

Help ensure courses are filled in case of cancellation

Coordinate delivery of comprehensive equipment packages for ITP courses

Assist Logistics staff with inventory, maintenance, and tracking of course equipment

Qualifications Required Qualifications

Superior customer service experience

High proficiency in MS Office applications (Word, Excel, SharePoint, Outlook)

Experience in a team environment, multi-tasking, administration, and financial management

Exceptional verbal and written communication skills

Strong interpersonal and collaborative skills

Self-motivated with the ability to work independently with minimal supervision

Superior organizational skills

Ability to set priorities, manage multiple tasks, handle complex logistics, and pay attention to detail

Clear criminal background check

Desired Qualifications

Post-secondary education or equivalent

Able to work in a stressful and demanding environment

Knowledge of avalanche safety issues and needs

Familiarity with current CAA Industry Training Program courses

CAA Avalanche Operations Level 1

CAA Member in good standing

Benefits This is a part-time, seasonal position from October 14, 2025 - April 3, 2026. Approximately 12-18 hours per week (3 days per week).

Wage range: $23-27 per hour based on experience

Applications accepted August 21– September 10

Senioriy level : Associate

Employment type : Part-time

Job function : Administrative

Industries : IT Services and IT Consulting

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