Associate, Commercial Insurance, Salmon Arm

Associate, Commercial Insurance May 6, 2026 | Locations: Vernon, Salmon Arm, Kelowna, British Columbia, Canada

Job Status Status: Full-Time

Location: Salmon Arm, Kelowna or Vernon, BC

Pay Range: $45,000 - $55,000 CAD annually (based on location and experience)

Job Purpose This role is responsible for providing support to the Commercial Client Advisor and Client Executive by processing documents, invoicing premium, preparing cover letters, producing certificates of insurance, schedules, claims reporting, collecting receivables and maintaining file documentation.

Primary Duties

Contributes in regular meetings with team to ensure you are up to date on all pending client issues, changing needs, implementing service plans, and other issues

Fields internal client communication via mail, email, phone and/or face to face and identifies clients insurance requirements

Handles issuance and sending of certificates, pre-renewal, renewal, new business submissions and proposals as requested

Helps with the maintenance of activity lists as requested (Endos, polos, account discrepancies, SOV’s, etc)

Acera Leader in the client and insurance industry through professional writing, speaking and networking engagements

Supports processes and procedures and past practices; participates in team meetings

Advocates for changes and additions to service plans that increase value for clients

Competencies&Qualifications

Supports a climate in which teams want to do their best

Adaptable to working effectively as a team or independently with the ability to adjust to tight and changing priorities and deadlines

Ability to maximize efficiencies by leveraging technology, tools resources and information

Self-guided learner&solves problems with real solutions

Working towards Level 2 BC Broker License

Working knowledge of insurance document management software (EPIC)&Policy works

Skilled user of Microsoft office - Outlook, Word, Excel and Powerpoint

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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