Client Care for Personal Insurance Renewals, Salmon Arm

Become a key player in our Renewal Team as a Client Care Representative focused on personal insurance. Provide dedicated service and comprehensive policy reviews for our valued clients.

As a Client Care Representative, you will engage with clients before renewals to assess their current policy coverage and seek out opportunities for tailored adjustments. Your role is essential for maintaining strong client relationships and ensuring satisfaction. By understanding client needs, you will generate leads for additional services and help our team meet set retention and performance targets.

Key Responsibilities:• Contact clients before policy renewals for coverage reviews • Identify insurance solution gaps and adjustments • Encourage new opportunities through client portfolio assessments • Maintain high satisfaction and retention rates • Stay updated on all Personal Lines products

Requirements:• 1-2 years of relevant Personal Insurance experience • Desire to provide outstanding client service • Excellent communication skills in both formats • Ability to thrive in a fast-paced, team-driven environment • Detail-oriented and urgency-focused mindset

Leverage your skills in a rewarding client-focused role that shapes better insurance experiences! #J-18808-Ljbffr