Customer Service Supervisor at Walmart Canada (Victoria)

Elevate customer satisfaction as a Customer Service Supervisor at Walmart Canada. Oversee front-end operations to deliver exceptional service and foster customer loyalty every day. In this vital role, you will manage customer interactions while ensuring compliance with company programs and operational standards. Your ability to lead and train Associates will be essential as you monitor coverage, coordinate breaks, and manage register activities effectively. Contribute to a positive shopping experience by addressing concerns and maintaining a clean, secure work environment. Key Responsibilities: • Ensure adherence to safety procedures and emergency protocols • Address customer and Associate concerns promptly • Monitor and coordinate Front End Associate schedules • Train Associates on systems and company policies • Oversee purchase transactions and rectify errors Requirements: • Experience in customer service management • Ability to lead and guide teams effectively • Knowledge of retail operational standards • Strong problem-solving skills • Commitment to supporting company initiatives Drive exceptional customer experiences while overseeing front-end operations at Walmart Canada. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o12jt