Telecommunication Field Service Manager at AFL (Victoria)

Advance your career as a Telecommunication Field Service Manager with AFL. Oversee technicians and lead safety initiatives while driving customer satisfaction across telecommunications solutions. AFL, a leader in fiber optics, seeks a Field Service Manager to supervise and inspire a dedicated team of technicians. You’ll focus on performance management, complaint resolution, and ensure adherence to safety and service standards. This role emphasizes generating value through cutting-edge telecommunications solutions. Key Responsibilities: - Lead and motivate a customer-focused service team - Manage technician activities for compliance and billing accuracy - Ensure quality of service and customer experience - Conduct safety audits and enforce health regulations - Perform quality assurance checks on service delivery Requirements: - Minimum 3 years in technology industry roles - At least 3 years managing large teams - Proficiency in MS Office Suite - Experience in sales team management - Preferred degree in Technology, Engineering, or Management Make a difference in telecommunications by leading a high-performing team at AFL. Apply on Kit Job: kitjob.ca/job/2oncpa