Lead Customer Service at Shoppers Drug Mart, Victoria

Join Shoppers Drug Mart as a Front Store Supervisor and lead customer service initiatives. Manage cash operations, oversee staff training, and ensure effective merchandising practices.

As a Front Store Supervisor, you will play a pivotal role in ensuring top-notch customer service and compliance with store operations. Your leadership will guide cashier and merchandising teams while handling inquiries, promoting satisfaction, and upholding store policies. By creating a positive experience, you will contribute to community well-being.

Key Responsibilities:• Ensure cashier and merchandising staff follow store procedures • Provide ongoing training and direction to employees • Supervise cash office activities and loss prevention standards • Respond to customer inquiries and resolve issues • Maintain organized and appealing product displays

Requirements:• Effective planning, judgment, and decision-making abilities • Competent computer user with time management skills • Organized with a thorough knowledge of products • Problem solver focused on enhancing customer experience • Open availability for scheduling flexibility

Lead customer engagement and operational excellence at Shoppers Drug Mart, making a meaningful impact in your community. #J-18808-Ljbffr