Lead Customer Service Manager - Routes, Victoria

Shape the future of customer service at Canadian Linen as a Customer Service Manager. Direct drivers, enhance operational efficiency, and ensure top-tier service delivery.

Canadian Linen&Uniform Service, a subsidiary of Vestis, is on the lookout for a knowledgeable Customer Service Manager to oversee various route operations. The ideal candidate will possess strong leadership skills and relevant experience in both customer service and management. Key tasks involve overseeing staff, analyzing feedback, and optimizing safety policies.

Key Responsibilities:• Supervise daily driver operations on specified routes • Develop and implement strategies for route efficiency • Train new employees on safety and operational protocols • Investigate customer service issues and implement solutions • Prepare and present detailed management reports

Requirements:• Bachelor’s degree or relevant experience considered • Driver’s license with clean driving record mandatory • Minimum 2 years in customer service and personnel management • Familiarity with Microsoft Office applications • Must lift up to 50 lbs regularly

Utilize your management and customer service experience to drive performance at Canadian Linen&Uniform Service. #J-18808-Ljbffr