Customer Service Manager (Route), Victoria

Job Description Posted Friday, April 24, 2026 at 4:00 AM

Canadian Linen&Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

Career Opportunity Canadian Linen and Uniform Services Company is looking for an experienced Customer Service Manager who will be responsible for the overall daily supervision of drivers on assigned routes. The ideal candidate will need to have prior experience in route supervision in a fast‑paced environment.

What you’ll do Direct, supervise and manage drivers and assigned routes Develop strategies to optimize route productivity Train new employees in the use of equipment, safety and driving hazards Provide employee supervision and problem solving Ride with drivers to detect errors in driving the vehicleor servicing accountsDirect research into causes of customer complaints Assist in researching, analyzing, designing and implementing routes Design and implement safety policies and procedures Maintain employee and customer retention rate through active communication and problem‑solving efforts Create presentations and other management‑level reportsPerform other duties as assigned or requested

Qualifications Bachelor's degree is preferred but equivalent experience will be considered Valid driver license with a clean driving record (we require a Driver’s abstract) 2+ years of Customer Service, Account Management, Delivery Driving and/or Sales experience 2+ years of management experience (including training and development)Working knowledge of Microsoft Office (Outlook, Word and Excel) Ability to meet the physical requirements of the position (including the ability to lift up to 50 lbs. on a regular basis) Customer‑focused and detail‑oriented Excellent communication and interpersonal skills Excellent time management and problem‑solving skills

Benefits Job stability: Canadian Linen has been employing people for over 100 years in Canada Competitive pay rate Great benefits and employee assistance program Ongoing training and mentoring Great teammates and collaborative work environment Consistently growing company that promotes from within

Compensation The salary rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $65,000-$74,000 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission.

Equal Opportunity Employer Canadian Linen&Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees– their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Reasonable Accommodations Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please email us at .

#J-18808-Ljbffr