Field Service Team Lead at AFL Telecommunications (Victoria)

Join AFL as a Field Service Team Lead in telecommunications, overseeing technician operations and ensuring high service quality. Drive performance while focusing on safety and customer satisfaction. In this role, you will be instrumental in guiding a team of field technicians, fostering an environment that prioritizes safety and efficiency. As a part of AFL, a global leader backed by Fujikura, you will work with advanced technologies while achieving sales growth through robust service management. Key Responsibilities: - Engage and strengthen the field service team’s performance - Ensure compliance with health and safety regulations - Address customer needs and upsell services - Conduct routine service quality audits - Resolve operational roadblocks to maintain workflow Requirements: - 3 years in the technology industry - Minimum of 3 years leading a team - Solid skills in Microsoft Office applications - Solid background in sales management - Degree in Telecom, Engineering, or a related field Lead the charge in delivering superior service at AFL by enhancing team operations. Apply on Kit Job: kitjob.ca/job/2oscp0