Cannabis Customer Service Associate Budtender Part Time …, Victoria

Since 2015, FARM has been providing safe access to cannabis in a discreet and professional environment remaining client focused and service minded in a high volume retail setting. Budtenders at FARM interact with customers seeking information on the range of available cannabis products and are essential for the front of house (FOH) customer service team. Individuals in this position educate and train current hires ensuring that quality and efficiency standards are met for all customers. PRINCIPLE DUTIES/RESPONSIBILITIES: Ensuring quality assurance and excellent customer service; Maintaining knowledge of a wide range of products and accessories; Providing customer education on FARM’s range of products; Providing a smooth full-spectrum customer experience; Maintaining a pleasant and organized environment; Strict adherence to all policy and compliance, including The Original FARM’s internal policies, Provincial, and Federal; and Other duties as required. QUALIFICATIONS AND SKILLS: Strong customer service skills Working knowledge of POS systems, Word, and Excel Solid communication skills, time management, and problem-solving skills Works well in high volume, high level of care, retail setting Able to work as a member of a team Robust cannabis knowledge and passion required BC Selling it Right Certificate TERMS OF EMPLOYMENT: Part-time ranging from 10 - 30 hours weekly Must be willing to sign FARM’s terms of employment contract Must be able to work a variety of night/weekend shifts when required Must be willing to cover shifts in the event of sick days/ leaves of colleagues Reports to: Assistant Front of House Managers and Store Manager Direct Reports: No FARM adheres to BC Employment Standards law for hiring and termination Job Type: Part-time Pay: $20.36-$20.86 per hour Advantages: Flexible schedule Store discount Work Location: In person Apply on Kit Job: kitjob.ca/job/2p5moo