Hardware/Housewares - Customer Experience Associate, Victoria

Hardware/Housewares Customer Experience Associate Job Types: Full-time

Role Description The Hardware/Housewares Customer Experience Associates will be ambassadors of their department and will strive to provide expert product knowledge and assistance. Your role will be focused on continuous improvement of your own product knowledge and customer interaction techniques. A strong orientation towards teamwork and a positive attitude are essential for success in this role. This role will have a flexible schedule, with a focus on availability evenings and weekends. Starting wage range: $17.85 - $19.25.

Responsibilities&Tasks

Greet&engage customers in your department.

Provide a high level of customer service at all times.

Maintain a high level of product knowledge.

Assist with product filling as required (i.e. promotional items).

Maintain cleanliness of department.

Perform aisle maintenance throughout the day i.e. facing products.

Other duties as required.

Core Competencies

Strong orientation towards customer service excellence.

Highly approachable, customer-oriented individual who thrives in offering exceptional service to customers.

Ability to work with minimum supervision.

Effective communication skills.

Keeps work area clean and tidy.

Comfortable with technology.

Positive attitude, punctuality, and solid work ethic.

Benefits

Competitive compensation that rewards strong and consistent performance

Potential for Profit Sharing

Life insurance, extended health and dental benefits for full-time employees

Employee (&Family) Wellness Program

Access to development opportunities

A Social Committee that provides opportunities for fun events that can turn coworkers into long-time friends

A flexible and varied schedule that allows for work/life balance

On-site parking

Store discount at our main store and our off-site Service Centre

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