Room Attendants - Full Time and Part Time (Victoria)

ROOM ATTENDANTS - FULL TIME AND PART TIME Report to Director of Front Office and Reservations Salary $22.00 per hour HOTEL DESCRIPTION We have transformed the former English Inn into Rosemead House: a destination rooted in tradition yet surprisingly playful, and a nostalgic escape that's anything but ordinary. This is a living legacy inviting locals and travelers to experience Southern Vancouver Island’s best-kept secret Each of our 28 guest rooms is rooted in history and refreshed for the modern traveler. With hand-picked furnishings, restored architectural details, and a welcoming sense of ease, these are spaces where you’ll be glad to linger. Soon to be complemented by 13 long-stay residential suites, the resort also includes Janevca, our award-winning restaurant and lounge, and Salt & Ivy Wellness Spa. DUTIES, RESPONSIBILITIES, & TASKS: Our Room Attendants are an integral part of Rosemead House and this position oversees day-to day operations of Housekeeping, and works closely with other departments. - Ensure all guest requests and special instructions are followed. - Handle guest requests and complaints promptly and professionally. - Follow safety procedures and guidelines to ensure a safe working workplace. - Clean and tidy guest rooms, including making beds, changing linens, and cleaning surfaces. - Dust and polish furniture, fixtures, and fittings and empty trash receptacles and replace with clean liners. - Vacuum carpets and sweep or mop floors and Clean windows, mirrors, and glass surfaces. - Check and replace amenities such as towels, toiletries, and coffee supplies. - Inspect rooms for damage or maintenance issues and report them to the appropriate department. - Clean outdoor areas such as patios, balconies, and outdoor furniture. - Clean and organize storage areas, linen closets, and housekeeping carts. - Clean and sanitize common areas such as hallways, stairwells, and lobby areas. - Launder bed linens, towels, and other textiles. - Clean and maintain housekeeping equipment such as vacuum cleaners and mops. - Restock cleaning supplies and amenities. - Assist with deep cleaning projects or renovations as required. - Participate in training sessions and meetings to improve skills and knowledge. - Assist with special events or functions by setting up and cleaning event spaces. - Collaborate with other departments to provide excellent guest service. - Walk and stand for extended periods of time as well as bending, crouching and kneeling. - Other duties as assigned QUALIFICATIONS AND SKILLS - Minimum 6 months of housekeeping experience as a Room Attendant preferably in luxury hotel setting is required. - Maintain a positive attitude and professional appearance at all times. - Exceptional organizational and time-management proficiencies - Proficient in cleaning methodologies, sanitation standards, and the operation of cleaning equipment. - Must be able to push/pull up to 100 lbs, and lift/carry up to 20 lbs. - Proficiency in independent and team-oriented work environments. - Strong time management abilities and adeptness in task prioritization. - Impeccable attention to detail. - Excellent communication skills and a polished, welcoming demeanour. - Must be a team player. - Ability to stand and walk for extended periods. - Flexibility to work during weekends, holidays, and evenings as required. Pay: $22.00 per hour Benefits: - Discounted or free food Work Location: In person Apply on Kit Job: kitjob.ca/job/2pj211