Market Operations Supervisor (Midland)

Role Overview We are seeking an experienced Operations Manager to lead day-to-day operations across a 3-restaurant McDonald’s market. This role is responsible for operational excellence, people leadership, financial performance, and brand standards across all locations. Key Responsibilities Operations & Standards - Ensure consistent execution of McDonald’s systems, procedures, and brand standards across all restaurants - Drive food safety, cleanliness, speed of service, and guest satisfaction metrics - Lead store readiness for inspections, audits, and brand visits People Leadership - Coach and develop General Managers and Assistant Managers - Support hiring, onboarding, training, scheduling, and succession planning - Build a strong culture of accountability, engagement, and performance Financial Performance - Own controllables: labour, food cost, waste, and operating expenses - Analyze P&Ls; and KPIs; implement action plans to improve profitability - Support pricing, promotions, and local initiatives as directed by ownership Execution & Continuous Improvement - Implement company initiatives and operational rollouts - Identify operational gaps and drive continuous improvement - Coordinate with maintenance, facilities, and vendors to ensure uptime and compliance Qualifications - 3–7+ years of McDonald’s restaurant management experience (multi-unit preferred) - Strong understanding of McDonald’s operations, systems, and performance metrics - Proven ability to lead, coach, and develop management teams - Strong financial acumen with experience managing labour and food cost - Excellent communication, organization, and problem-solving skills - Versatile schedule, including evenings, weekends, and holidays as required What We Offer - Competitive salary + performance bonus - Growth opportunities within a multi-restaurant organization - Supportive ownership with a focus on operational excellence - Benefits package (details based on experience and role scope) - Relocation assistance How to Apply Submit your resume and a brief cover note outlining your McDonald’s experience and leadership background. Job Type: Full-time Pay: $85,000.00-$90,000.00 per year Benefits: - Dental care - Extended health care - Life insurance - Paid time off Experience: - McDonald's Management: 3 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ogb71