Sales Associate/Supervisor (Wasaga Beach)

Job Overview We are seeking a friendly and knowledgeable Vape Shop Sales Associate to join our dynamic retail team. In this role, you will be responsible for providing exceptional customer service, assisting customers with product selections, and ensuring an engaging shopping experience. The ideal candidate is passionate about vaping products, has excellent communication skills, and is eager to educate customers on our offerings. This position offers an opportunity to grow within a vibrant industry while delivering personalized service to our diverse clientele. Responsibilities - Greet customers promptly and professionally, creating a welcoming environment - Assist customers in selecting vaping products, accessories, and e-liquids based on their preferences and needs - Conduct product demonstrations and educate customers on features and usage - Manage sales transactions accurately using POS systems and handle cash or card payments - Upsell complementary products to enhance customer satisfaction and increase sales - Maintain organized merchandising displays to highlight new arrivals and promotions - Keep the store clean, organized, and well-stocked throughout the shift - Provide knowledgeable advice on product usage, safety, and maintenance - Handle customer inquiries via phone or in-person with professionalism and courtesy - Follow all store policies regarding age verification and legal compliance Skills - Excellent communication skills in English - Strong customer service orientation with a friendly demeanor - Experience in retail sales, especially in technology or related fields, is preferred - Proficiency with POS systems, cash handling, and basic math skills - Ability to perform product demos confidently and educate customers effectively - Organizational skills to manage merchandising displays and stock levels - Time management skills to prioritize tasks during busy periods - Phone etiquette for handling inquiries professionally over the phone - Upselling techniques to maximize sales opportunities - Knowledge of vaping products, accessories, and industry trends is advantageous - Ability to work efficiently in a quick-paced environment while maintaining attention to detail This role is ideal for motivated individuals who enjoy engaging with customers, have a passion for vaping products, and possess strong sales skills. Join our team to contribute to a positive shopping experience while advancing your career in retail sales. Pay: From $17.60 per hour Benefits: - On-site parking - Paid time off - Store discount Work Location: In person Apply on Kit Job: kitjob.ca/job/2olej7