Integration Rhapsody Administrator / Support Lead Waterloo

Canada: (Remote/Hybrid) Job Summary Seeking an experienced Integration Rhapsody Administrator to support and maintain healthcare integrations across enterprise clinical and operational systems. The role involves administration, monitoring, troubleshooting, deployment, and support of interfaces using Rhapsody Integration Engine in a 24x7 healthcare environment. Key Responsibilities Administer and support Rhapsody Integration Engine environments Monitor interface queues, logs, alerts, and system performance Troubleshoot HL7, API, Java-based, file-based, and web service integrations Support production incidents and perform root cause analysis Develop/support Java utilities, scripts, and integration components as needed Coordinate with application teams, vendors, and offshore support teams Deploy and migrate interfaces across Dev/Test/Prod environments Maintain interface documentation and operational runbooks Participate in on-call support rotation Required Skills 6+ years of experience in healthcare integration support Solid hands-on experience with Rhapsody Integration Engine Strong Java development/support experience Experience supporting: Epic Oracle Health Cerner MEDITECH Strong HL7 v2.x knowledge (ADT, ORM, ORU, SIU) Experience with REST/SOAP APIs, FHIR, TCP/IP, MLLP, SFTP SQL and basic Linux/Windows administration knowledge Experience with ServiceNow/Jira ticketing systems Preferred Qualifications Healthcare provider or hospital environment experience Knowledge of Cloverleaf or Mirth is a plus ITIL process understanding Strong communication and client-facing skills Key Traits Production support mindset Robust troubleshooting and analytical skills Ability to work in quick-paced healthcare operations Excellent coordination with onshore/offshore teams Apply on Kit Job: kitjob.ca/job/2nh06g