Director of Pharmacy Benefits (Waterloo)

The Director, Pharmacy Benefits serves as a trusted pharmacy subject matter expert within the Group Benefits business. As a key member of the GB Distribution team, the Director, Pharmacy Benefits has a strong focus on supporting sales, advisors, and consultants across the Canadian market. This role is a critical interface between pharmacy strategy, sales enablement, and client advisory, helping position pharmacy solutions competitively while enabling sales and account management teams to confidently engage in complex pharmacy-related discussions. The Director provides thought leadership on drug trends, emerging therapies, and cost management strategies, supports key finalist presentations and advisor engagements, and works in close alignment with Product and other internal partners to drive growth and better outcomes for sponsors and plan members. **Position Responsibilities:** **Sales & Market Enablement** Act as the pharmacy benefits subject matter expert for Group Benefits sales teams, advisors, and consultants across Canada. Partner closely with Sales Directors, Account Executives, and distribution partners to support new business, finalist presentations, and strategic retention efforts. Deliver compelling pharmacy insights and education through presentations, roadshows, and knowledge-sharing sessions. Support consulting house and advisor relationships by clearly articulating pharmacy strategy, value propositions, and differentiators. **Client & Sponsor Advisory** Provide strategic pharmacy consultation to plan sponsors, including insights on: o Drug trend drivers and emerging therapeutic classes o High-cost drugs and specialty management strategies o Cost containment approaches, formularies, and plan design considerations Translate complex pharmacy and clinical topics into clear, practical guidance tailored to sponsor and advisor audiences. Participate in complex client situations where deep pharmacy expertise is required to support informed decision-making. **Pharmacy Strategy & Thought Leadership** Stay current on the Canadian pharmacy ecosystem, including public and private drug programs, regulatory developments, and industry trends. Partner with internal teams (e.g., Product and Underwriting) to ensure pharmacy insights are reflected in market-facing strategies. Represent the organization at industry forums, advisor meetings, and client engagements as a pharmacy thought leader. **Required Qualifications:** 10+ years of experience in pharmacy benefits, drug strategy, or related roles within Group Benefits, insurance, PBM, consulting, or healthcare environments. Deep understanding of the Canadian pharmacy landscape, including: o Private and public drug plans o Specialty and high-cost drugs o Formulary management and cost containment strategies Strong track record of partnering with or supporting sales teams, advisors, or consulting firms. Proven ability to communicate complex clinical and pharmacy concepts in a clear, compelling, and commercially relevant manner. Executive presence and comfort presenting to senior leaders, sponsors, and external partners. Bacheloru2019s degree required. **Preferred Qualifications:** Pharmacy degree (RPh), MBA, or equivalent advanced education considered a robust asset. **When you join our team:** Weu2019ll empower you to learn and grow the career you want. Weu2019ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, weu2019ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera mu00e1s fu00e1cil y a vivir mejor. Para obtener mu00e1s informaciu00f3n acerca de nosotros, visite . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retenciu00f3n de talento, el ascenso y la remuneraciu00f3n, y administramos todas nuestras pru00e1cticas y programas sin discriminaciu00f3n por motivos de raza, ascendencia, lugar de origen, color, origen u00e9tnico, ciudadanu00eda, religiu00f3n o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientaciu00f3n sexual, caracteru00edsticas genu00e9ticas, condiciu00f3n de veterano, identidad de gu00e9nero, expresiu00f3n de gu00e9nero, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. 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