Manager of Governance and Risk Operations, Waterloo

Lead operations governance at Manulife in the role of Manager, Operations Control&Governance. Focus on operational risk management strategies within a hybrid environment.

As part of the Canada Operations team, your role will be to ensure the integrity of our Operational Risk Management Framework. This position demands extensive experience with operational functions, particularly in insurance or group benefits, and the ability to facilitate communication among multiple stakeholders to drive effective risk mitigation and compliance efforts.

Key Responsibilities:• Implement key elements of Operational Risk Management Framework • Oversee corrective action plans for operational teams • Conduct project risk assessments and strategize mitigations • Manage audit engagements alongside business leaders • Perform root cause analyses for operational risks

Requirements:• Bachelor’s degree in relevant field • 5-7 years experience in operational risk • Proven leadership in high-performing teams • Knowledge of insurance operations is essential • Excellent written and verbal communication skills

Shape the operational landscape at Manulife by effectively managing risk and governance initiatives. #J-18808-Ljbffr